Wednesday, June 11, 2008

Lou Holtz: The Best Leaders and the Best Teammates

A few years ago I was on the same speaking agenda with Lou Holtz, the veteran football coach at the University of Notre Dame…. The coach said something that day that struck me. He said that the team changes every year, but each team member’s three implicit questions for him remain the same:

Do you care about me?

Can I trust you?

Are you committed to the success of our team?

The best leaders answer those questions with actions instead of words, and the best teammates leave no doubt about where they stand.

Source: Tom Kelley, The Art of Innovation: Lessons and Creativity from IDEO, America’s Leading Design Firm (London: Profile Books, 2001), 84.

A review of this fine book can be seen at Reviewing Books and Movies.

Dr. Geoff Pound

Image: Lou Holtz.

Tom Kelley: Innovation Begins with the Eye

Tom Kelley in The Art of Innovation shares this story and principle:

Once you start observing carefully, all kinds of insights and opportunities can open up.

For example, the hugely popular elliptical cross-trainer exercise machines [that Condoleezza Rice takes on her overseas trips for her early morning workout] in your local health club got started from a single human observation.

Larry Miller, a human-factors-savvy person working at General Motors, was videotaping his daughter running one day and noticed the elliptical path traced by her feet as she went through her exercise. From that observation-based spark, Miller set about building a prototype of a device that would mimic his daughter’s elliptical movement—without the jarring impact of feet hitting the ground.

He sold his idea to Seattle-based fitness equipment maker Precor, Inc., which developed it into its EFX line of elliptical trainers.

Thanks in part to Miller’s epiphany, Precor is now the fastest-growing equipment company in the health club industry.

Source: Tom Kelley, The Art of Innovation: Lessons and Creativity from IDEO, America’s Leading Design Firm (London: Profile Books, 2001), 28.

A review of this fine book can be seen at Reviewing Books and Movies.

Dr. Geoff Pound

Image: One of the range of elliptical trainers.

Tuesday, June 10, 2008

J K Rowling: Giving a Commencement Address

In her introductory remarks to her Commencement Address at the Harvard Commencement Exercises, novelist J K Rowling spoke of the challenge of preparing her statement:

“The first thing I would like to say is ‘thank you.’ Not only has Harvard given me an extraordinary honour, but the weeks of fear and nausea I’ve experienced at the thought of giving this commencement address have made me lose weight. A win-win situation! Now all I have to do is take deep breaths, squint at the red banners and fool myself into believing I am at the world’s best-educated Harry Potter convention.”

“Delivering a commencement address is a great responsibility; or so I thought until I cast my mind back to my own graduation. The commencement speaker that day was the distinguished British philosopher Baroness Mary Warnock. Reflecting on her speech has helped me enormously in writing this one, because it turns out that I can’t remember a single word she said. This liberating discovery enables me to proceed without any fear that I might inadvertently influence you to abandon promising careers in business, law or politics for the giddy delights of becoming a gay wizard.”

“You see? If all you remember in years to come is the ‘gay wizard’ joke, I’ve still come out ahead of Baroness Mary Warnock. Achievable goals: the first step towards personal improvement.”

The full transcript and the video recording of Rowling’s address entitled ‘The Fringe Benefits of Failure and the Importance of Imagination’, may be found at this link.

Dr. Geoff Pound

Image: J K Rowling

J K Rowling’s Commencement Address at Harvard

It is the season for graduation or commencement and Harvard University was fortunate enough to have novelist J K Rowling as one of their Commencement Service speakers.

On 5 June 2008 Rowling spoke on the theme, ‘The Fringe Benefits of Failure and the Importance of Imagination’.

The transcript and the video recording may be found at this link.

Dr. Geoff Pound

Image: J K Rowling (photo courtesy of Harvard University).

Muhammad Yunus on Changing the World

In a Commencement address at MIT on 6 June 2008 Muhammad Yunus included this statement on fixing problems and changing the world:

“At this point let me give you the good news. No matter how daunting the problems look, don't get brow beaten by their size. Big problems are most often just an aggregation of tiny problems. Get to the smallest component of the problem. Then it becomes an innocent bite-size problem, and you can have all the fun dealing with it. You'll be thrilled to see in how many ways you can crack it. You can tame it or make it disappear by various social and economic actions, including social business. Pick out the action which looks most efficient in the given circumstances. Tackling big problems does not always have to be through giant actions, or global initiatives or big businesses. It can start as a tiny little action. If you shape it the right way, it can grow into a global action in no time. Even the biggest problem can be cracked by a small well-designed intervention. That's where you and your creativity come in. These interventions can be so small that each one of you can crack these problems right from your garage. If you have a friend or two to work with you, it is all the more better. It can be fun too.”

“You are born in the age of ideas. Ideas are something an MIT graduate, I am sure, will not run out of. The question I am raising now -- what use [do] you want to make of them? Make money by selling or using your ideas? Or change the world with your ideas? Or do both? It is up to you to decide.”

“There are two clear tasks in front of you -- 1) to end poverty in the world once for all, and 2) to set the world in the right path to undo all the damage we have done to the environment by our ignorance and selfishness. Time is right. Your initiatives can produce big results; even lead you to achieving these goals. Then yours will be the most successful generation in human history. You will take your grand-children to the poverty museums with tremendous pride that your generation had finally made it happen.”

To read the entire Commencement address of Muhammad Yunnus at MIT, the story of his work with microcredit and the Grameen bank, follow this link:

Stories for Speakers and Writers, 10 June 2008.

An excerpt from this address on poverty is at this link:

Stories for Speakers and Writers, 10 June 2008.

Muhammad Yunus: Falling Back on Instinct

Dr. Geoff Pound

Image: “No matter how daunting the problems look, don't get brow beaten by their size.”

Muhammad Yunus on Poverty

In a Commencement address at MIT on 6 June 2008 Muhammad Yunus included this statement on poverty:

“I can tell you very emphatically that in terms of human capability there is no difference between a poor person and a very privileged person. All human beings are packed with unlimited potential. Poor people are no exception to this rule. But the world around them never gave them the opportunity to know that each of them is carrying a wonderful gift in them. The gift remains unknown and unwrapped. Our challenge is to help the poor unwrap their gift.”

“Poverty is not created by the poor. It is created by the system. Poverty is an artificial imposition on people. Once you fall outside the system, it works against you. It makes it very difficult to return to the system.”

“How do we change this? Where do we begin?”

To read the entire Commencement address of Muhammad Yunnus at MIT, the story of his work with microcredit and the Grameen bank, follow this link:

Stories for Speakers and Writers, 10 June 2008.

Muhammad Yunus: Falling Back on Instinct

Dr. Geoff Pound

Image: “Poverty is an artificial imposition on people. Once you fall outside the system, it works against you.”

The Upside-Down Thinking of Muhammad Yunus

Commencement address by Muhammad Yunus
"Each of you has the power to change the world"
Muhammad Yunus, June 6, 2008

This is the prepared text of the Commencement address by Muhammad Yunus, winner of the 2006 Nobel Peace Prize, for MIT's 142nd Commencement held June 6, 2008.

Good Morning:

It as a very special privilege for me to speak at the commencement ceremony of this prestigious institution.

What a wonderful feeling to be here today. To be with all of you, some of the brightest minds in the world, right at a moment when you decide the path you will embark on in life. You represent the future of the world. The choices that you will make for yourself will decide the fate of mankind. This is how it has always been. Sometimes we are aware of it, most of the time we are not. I hope you'll remain aware of it and make an effort to be remembered not simply as a creative generation but as a socially-conscious creative generation. Try it.

I had no idea whether my life would someday be relevant to anyone else's. But in the mid-seventies, out of frustration with the terrible economic situation in Bangladesh I decided to see if I could make myself useful to one poor person a day in the village next door to the university campus where I was teaching. I found myself in an unfamiliar situation. Out of necessity I had to find a way out. Since I did not have a road-map, I had to fall back on my basic instinct to do that. At any moment I could have withdrawn myself from my unknown path, but I did not. I stubbornly went on to find my own way. Luckily, at the end, I found it. That was microcredit and Grameen Bank.

Now, in hindsight, I can joke about it. When people ask me, "How did you figure out all the rules and procedures that is now known as Grameen system?" My answer is: "That was very simple and easy. Whenever I needed a rule or a procedure in our work, I just looked at the conventional banks to see what they do in a similar situation. Once I learned what they did, I just did the opposite. That's how I got our rules. Conventional banks go to the rich, we go to the poor; their rule is -- "the more you have, the more you get." So our rule became -- "the less you have higher attention you get. If you have nothing, you get the highest priority." They ask for collateral, we abandoned it, as if we had never heard of it. They need lawyers in their business, we don't. No lawyer is involved in any of our loan transactions. They are owned by the rich, ours is owned by the poorest, the poorest women to boot. I can go on adding more to this list to show how Grameen does things quite the opposite way.

Was it really a systematic policy—to do it the opposite way? No, it wasn't. But that's how it turned out ultimately, because our objective was different. I had not even noticed it until a senior banker admonished me by saying: Dr. Yunus, you are trying to put the banking system upside down." I quickly agreed with him. I said: "Yes, because the banking system is standing on its head."
I could not miss seeing the ruthlessness of moneylenders in the village. First I lent the money to replace the loan-sharks. Then I went to the local bank to request them to lend money to the poor. They refused.

After months of deadlock I persuaded them by offering myself as a guarantor. This is how microcredit was born in 1976. Today Grameen Bank lends money to 7.5 million borrowers, 97 per cent women. They own the bank. The bank has lent out over $ 7.0 billion in Bangladesh over the years. Globally 130 million poor families receive microcredit. Even then banks have not changed much. They do not mind writing off a trillion dollars in a sub-prime crisis, but they still stay away from lending US $ 100 to a poor woman despite the fact such loans have near 100 per cent repayment record globally.

While focusing on microcredit we saw the need for other types of interventions to help the rural population, in general, and the poor, in particular. We tried our interventions in the health sector, information technology, renewable energy and on several other fronts.

Since we worked with poor women, health issue quickly drew our attention. We introduced health insurance. We succeeded in developing an effective healthcare program based on health insurance, but have not been able to expand this program because of non-availability of doctors. Doctors are reluctant to stay in the villages. (It has become such a big bottleneck that we have now decided to set up a medical college to produce doctors.) Under the program a villager pays about US $ 2.00 a year as health insurance premium, to get health coverage for the entire family. Financially it is sustainable.

I became a strong believer in the power of information technology to change the lives of the poor people. This encouraged me to create a cell-phone company called Grameen Phone. We brought phones to the villages of Bangladesh and gave loans to the poor women to buy themselves cell-phones to sell their service and make money. It became an instant success.

Seventy percent of the population of Bangladesh do not have access to electricity. We wanted to address this issue by introducing solar home system in the villages. We created a separate company called Grameen Shakti, or Grameen Energy. It became a very successful company in popularising solar home system, bio-gas, and environment-friendly cooking stoves. It has already reached 155,000 homes with solar home systems, and aims to reach one million homes by 2012. As we started creating a series of companies around renewable energy, information technology, textile, agriculture, livestock, education, health, finance etc, I was wondering why conventional businesses do not see business the way we see it. They have different goals than ours. We design our businesses one way, they design theirs in another way.

Conventional businesses are based on the theoretical framework provided by the designers of capitalist economic system. In this framework 'business' has to be a profit-maximizing entity. The more aggressively a business pursues it, the better the system functions so we are told. The bigger the profit, the more successful the business is; the more happy investors are. In my work it never occurred to me that I should maximize profit. All my struggle was to take each of my enterprises to a level where it could at least be self-sustaining. I defined the mission of my businesses in a different way than that of the traditional businesses.

As I was doing it, obviously I was violating the basic tenet of capitalist system -profit maximization. Since I was engaged in finding my own solution to reach the mission of my business, I was not looking at any existing road maps. My only concern was to see if my path was taking me where I wanted to go. When it worked I felt very happy. I know maximization of profit makes people happy. I don't maximize profit, but my businesses are a great source of my happiness. If you had done what I have done you would be very happy too! I am convinced that profit maximization is not the only source of happiness in business. 'Business' has been interpreted too narrowly in the existing framework of capitalism. This interpretation is based on the assumption that a human being is a single dimensional being. His business-related happiness is related to the size of the profit he makes. He is presented as a robot-like money-making machine.

But we all know that real-life human beings are multi-dimensional beings, not uni-dimensional like the theory assumes. For a real-life human being money-making is a means, not an end. But for the businessman in the existing theory money-making is both a means and also an end.

This narrow interpretation has done us great damage. All business people around the world have been imitating this one-dimensional theoretical businessman as precisely as they can to make sure they get the most from the capitalist system. If you are a businessman you have to wear profit-maximizing glasses all the time. As a result, only thing you see in the world are the profit enhancing opportunities. Important problems that we face in the world cannot be addressed because profit-maximizing eyes cannot see them.

We can easily reformulate the concept of a businessman to bring him closer to a real human being. In order to take into account the multi-dimensionality of real human being we may assume that there are two distinct sources of happiness in the business world æ 1) maximizing profit, and 2) achieving some pre-defined social objective. Since there are clear conflicts between the two objectives, the business world will have to be made up of two different kinds of businesses --1) profit-maximizing business, and 2) social business. Specific type of happiness will come from the specific type of business.

Then an investor will have two choices—he can invest in one or in both. My guess is most people will invest in both in various proportions. This means people will use two sets of eye-glasses—profit-maximizing glasses, and social business glasses. This will bring a big change in the world. Profit maximizing businessmen will be amazed to see how different the world looks once they take off the profit-maximizing glasses and wear the social business glasses. By looking at the world from two different perspectives business decision-makers will be able to decide better, act better, and these decisions and actions will lead to a dramatically better world.

While I was wondering whether the idea of social business would make any sense to the corporate world I had an opportunity to talk to the chairman of Danone Group Mr. Franck Riboud about this subject. It made perfect sense to him right away. Together we created the Grameen Danone Company as a social business in Bangladesh. This company produces yogurt fortified with micro-nutrients which are missing in the mal-nourished children of Bangladesh. Because it is a social business, Grameen and Danone, will never take any dividend out of the company beyond recouping the initial investment. Bottom line for the company is to see how many children overcome their nutrition deficiency each year.

Next initiative came from Credit Agricole of France. We created Grameen Credit Agricole Microfinance Foundation to provide financial support to microfinance organizations and social businesses.

We created a small water company to provide good quality drinking water in a cluster of villages of Bangladesh. This is a joint venture with Veolia, a leading water company in the world. Bangladesh has terrible drinking water problem. In a large part of Bangladesh tubewell water is highly arsenic contaminated, surface water is polluted. This social business water company will be a prototype for supplying safe drinking water in a sustainable and affordable way to people who are faced with water crisis. Once it is perfected, it can be replicated in other villages, within Bangladesh and outside.

We have already established an eye-care hospital specializing in cataract operation, with a capacity to undertake 10,000 operations per year. This is a joint venture social business with the Green Children Foundation created by two singers in their early twenties, Tom and Milla, from England and Norway.

We have signed a joint-venture agreement with Intel Corporation, to create a social business company called Grameen-Intel to bring information technology-based services to the poor in healthcare, marketing, education and remittances.

We also signed a social business joint venture agreement with Saudi German Hospital Group to set up a series of hospitals in Bangladesh.

Many more companies from around the world are showing interest in such social business joint ventures. A leading shoe company wants to create a social business to make sure that nobody goes without shoes. One leading pharmaceutical company wishes to set up a joint venture social business company to produce nutritional supplements appropriate for Bangladeshi pregnant mothers and young women, at the cheapest possible price.

We are also in discussion to launch a social business company to produce chemically treated mosquito-nets to protect people in Bangladesh and Africa from malaria and other mosquito-borne diseases.

Your generation can bring a breakthrough in changing the course of the world. You can be the socially-conscious creative generation that the world is waiting for. You can bring your creativity to design brilliant social businesses to overcome poverty, disease, environmental degradation, food crisis, depletion of non-renewable resources, etc. Each one of you is capable of changing the world. To make a start all that each one of you has to do is to design a business plan for a social business. Each prototype of a social business can be a cute little business. But if it works out, the whole world can be changed by replicating it in thousands of locations.

Prototype development is the key. In designing a prototype all we need is a socially-oriented creative mind. That could be each one of you. No matter what you do in your life, make it a point to design or be involved with at least one social business to address one problem that depresses you the most. If you have the design and the money, go ahead and put it into action. If you have the design but no money, contact your dean -- he will find the money. I never heard that MIT has problem in finding money when it has a hot idea in its hand. MIT can even create a social business development fund in anticipation of your requests.

I can tell you very emphatically that in terms of human capability there is no difference between a poor person and a very privileged person. All human beings are packed with unlimited potential. Poor people are no exception to this rule. But the world around them never gave them the opportunity to know that each of them is carrying a wonderful gift in them. The gift remains unknown and unwrapped. Our challenge is to help the poor unwrap their gift.

Poverty is not created by the poor. It is created by the system. Poverty is an artificial imposition on people. Once you fall outside the system, it works against you. It makes it very difficult to return to the system.

How do we change this? Where do we begin?

Three basic interventions will make a big difference in the existing system: a) broadening the concept of business by including "social business" into the framework of market place, b) creating inclusive financial and healthcare services which can reach out to every person on the planet, c) designing appropriate information technology devices, and services for the bottom-most people and making them easily available to them.

Your generation has the opportunity to make a break with the past and create a beautiful new world. We see the ever-growing problems created by the individual-centered aggressively accumulative economy. If we let it proceed without serious modifications, we may soon reach the point of no return. Among other things, this type of economy has placed our planet under serious threat through climatic distortions. Single-minded pursuit of profit has made us forget that this planet is our home; that we are supposed to make it safe and beautiful, not make it more unliveable everyday by promoting a life-style which ignores all warnings of safety.

At this point let me give you the good news. No matter how daunting the problems look, don't get brow beaten by their size. Big problems are most often just an aggregation of tiny problems. Get to the smallest component of the problem. Then it becomes an innocent bite-size problem, and you can have all the fun dealing with it. You'll be thrilled to see in how many ways you can crack it. You can tame it or make it disappear by various social and economic actions, including social business. Pick out the action which looks most efficient in the given circumstances. Tackling big problems does not always have to be through giant actions, or global initiatives or big businesses. It can start as a tiny little action. If you shape it the right way, it can grow into a global action in no time. Even the biggest problem can be cracked by a small well-designed intervention. That's where you and your creativity come in. These interventions can be so small that each one of you can crack these problems right from your garage. If you have a friend or two to work with you, it is all the more better. It can be fun too.

You are born in the age of ideas. Ideas are something an MIT graduate, I am sure, will not run out of. The question I am raising now -- what use [do] you want to make of them? Make money by selling or using your ideas? Or change the world with your ideas? Or do both? It is up to you to decide.

There are two clear tasks in front of you -- 1) to end poverty in the world once for all, and 2) to set the world in the right path to undo all the damage we have done to the environment by our ignorance and selfishness. Time is right. Your initiatives can produce big results, even lead you to achieving these goals. Then yours will be the most successful generation in human history. You will take your grand-children to the poverty museums with tremendous pride that your generation had finally made it happen.

Congratulations, for being part of a generation which has exciting possibilities, and advance congratulations to you all for your future successes in creating a new world where everyone on this planet can stand tall as a human being.
Thank you.

Source: MIT News Office, 6 June 2008; This MIT site also offers the audio of this address.

Muhammad Yunus: Falling Back on Instinct

Image: Muhammad Yunus speaking at MIT. (Photo courtesy of MIT)

Dr. Geoff Pound

Sunday, June 08, 2008

Marinating in the Paradoxes

Walter Shurden offers this gem from his reading:

“William F. Buckley, Jr., the conservative warhorse, died Wednesday, February 27, 2008, at age 82 .… News of his death merited the front page of The New York Times and a full page in addition to that. Moreover, the Times published a brief “Appreciations” article about Buckley by Robert B. Semple, Jr. on the editorial page.”

“Semple recalled conservative sage Peter Viereck’s rough treatment of the young Buckley. Just out of Yale, Buckley published his first book, God and Man at Yale. Viereck cavalierly dismissed it. He called the book ‘jejune,’ [I had to look it up again: “lifeless, dry, dull, barren, childish”] a word that Buckley came to enjoy himself. The critic went on, saying that Buckley’s book was “far short of the conservative manifesto that needed to be written.” To do that, Semple said, referencing Viereck, Buckley would have “to marinate in the paradoxes of the human condition and endure `the dark night of the soul.’” (NYT, February 28, 2008, A26)

Shurden concludes:
“‘To marinate in the paradoxes of the human condition!’ That would do any preacher’s preaching lots of good….”

“And, said Viereck of young Buckley, he needed to endure ‘the dark night of the soul.’”

“I once asked Frank Tupper to evaluate the preaching of a mutual friend. ‘He will be a good preacher,’ Tupper said, ‘when he suffers a bit more.’ It is true! Suffering puts you on a taller hill; you see more!”

Image: William F. Buckley, Jr.

Clinton Cracks the Glass Ceiling

In a speech suspending her campaign and endorsing Senator Obama, Hillary Clinton recognizes the progress she and her supporters made in cracking the glass ceiling:

“Although we weren’t able to shatter that highest, hardest glass ceiling this time, thanks to you, it’s got about 18 million cracks in it… and the light is shining through like never before, filling us all with the hope and the sure knowledge that the path will be easier next time.”

Hillary Clinton, Speech suspending her bid for the Democratic Presidential nomination, Washington DC, 7 June 2008.

Dr. Geoff Pound

Image: “and the light is shining through like never before…”

Saturday, June 07, 2008

No Place Like Home

Alain de Botton, Jeanette Winterson and Will Self share reflections and insights about the idea of home.

Link: ‘Where the Heart is’, The Independent, 7 June 2008.

Dr. Geoff Pound

Image: Home, Sweet Home.

Friday, June 06, 2008

Seinfeld on Telling a Joke

Seinfeld’s Debut
To celebrate his graduation from college in 1976, Seinfeld worked up a comedy routine and went into [Manhattan] to try it out on open-mike night at Catch a Rising Star. It was an inauspicious start. Nervous, he froze up on-stage, jumping from one joke to the next by simply announcing the subject: 'The beach.' 'Driving.' 'Shopping.' When he was done, emcee Elayne Boosler cracked, 'That was Jerry Seinfeld, the king of segues.' ...

Completely Unprepared
'I was completely unprepared for how difficult it really is when you first go on,' Seinfeld remembers. 'I hadn't really memorized it. I thought I could just get up there. I could always make my friends laugh, and I thought maybe it won't be that difficult a transition.' The debacle sent Seinfeld back to the drawing board. He wrote new material, memorized it, and began performing at a less-intimidating place--a restaurant on West Forty-fourth Street called the Golden Lion Pub. ... The preppie-looking kid with the toothy grin got his first big laugh with a riff on being left-handed. 'Why are 'left' words always negative?' Seinfeld mused. 'Two left feet. Left-handed compliment. On TV, ever see a crook named Righty? You go to a party, there's nobody there, where'd everybody go? 'They left.' ' ...

Studying Jokes
Seinfeld [soon] was known among his friends as the professor of comedy. He studied jokes and worked diligently on new material. He made sure he spent at least an hour a day writing, compiling his ideas on a pad of yellow paper. 'Jerry was the first one I saw who understood the importance of craft,' says Larry Miller. ...”

Humor in the Small and Everyday
He became known for 'observational' comedy. ... He seemed to delight in taking the tiniest things and inflating them into giant soap operas. Like his fantasia on the secret life of socks:

Sock it to ‘em
"'I admire socks. They have great ambition, great drive. How many times do you do a big load of laundry, you go to the dryer, you take out your socks, you count them up--one of them got out! He escaped. He took off on his own. What are his chances out there? I don't think they're good. Sometimes you see a dirty sock by the street there, just one sock. It's a sock that didn't make it. I don't know how they escape. They have their own ideas. Sometimes they'll hang on a sweater--that's like a freight car to them…”

Sources: Richard Zoglin, Comedy at the Edge, Bloomsbury, Copyright 2008, pp. 217-219.

Delancey Place sends a free email excerpt every day like this one. To subscribe and check their web site, follow this link: DelanceyPlace.

Dr Geoff Pound

Image: Jerry Seinfeld

Wednesday, June 04, 2008

The Peace of Wild Things


When despair for the world grows in me
and I wake in the middle of the night at the least sound
in fear of what my life and my children's lives may be,
I go and lie down where the wood drake rests
in his beauty on the water and the great heron feeds.
I come into the peace of wild things
who do not tax their lives with forethought
of grief. I come into the presence of still water
and I feel above me the day-blind stars
waiting for their light. For a time
I rest in the grace of the world, and am free.

Wendell Berry

Excerpt from The Selected Poems of Wendell Berry,
North Point Press, 1998.

Image: “I come into the presence of still water.”

Trevor Immelman Wants to Dunk a Basketball

Walter Shurden tells this story:

Trevor Immelman, the South African golfer won the Master’s Tournament this year (2008) in Augusta.

Immelman is also a big NBA fan. After winning the Green Jacket in Augusta, he visited Madison Square Garden for a basketball game. There he met the Boston Celtics big three, Paul Pierce, Ray Allen, and Kevin Garnett. Each enjoys golf.

Golf champions are often surprised at how much other athletes would love to be golfers. When asked if that was the case, 5 foot 9 inch Immelman laughed and said, “I’d like to be able to dunk a basketball. We each want some of the other person’s talent, I guess.”

Talent Envy:

“I wish I could speak like . . . .”
“I wish I had the courage of . . . .”
“I wish I had the compassion of . . . .”
“I wish I had the insight of . . . .”

Shurden concludes “None of us has it all! ...We need each other…”

Dr. Geoff Pound

Image: Trevor Immelman

Wendell Berry: ‘Held…Though He Does Not Hold’

Preacher, H. Stephen Shoemaker shares this story:

Andy Catlett, a character in a Wendell Berry novel, has lost his right hand in a farm accident. This terrible loss has disoriented him. His right hand had been a way he connected to the world, held on to the world and now it was gone.

“When he lost his hand he lost his hold.”

He felt like a man falling down a steep cliff unable to catch hold of anything. And he heard these words:

He is held, though he does not hold....
Though he does not hold, he is
held. He is grieving, and he is
full of joy.

Shoemaker adds: And with this scrap of faith we little-faith people go on, in good times and bad, trusting the One sometimes near, sometimes far, who says “Lo, I am with you always,” through storm and through calm, trusting the One who reaches out his hand and hauls us out of the deep.

Sources: H. Stephen Shoemaker, ‘Walking on Water’, Myers Park Baptist Church, Charlotte, 4 May 2008.

Wendell Berry, “Remembering,” Three Short Novels (Washington, D.C.: Counterpoint, 2008), pp. 142, 167.

Image: Wendell Berry.

Monday, June 02, 2008

Stories Aren’t Just Entertainment

In Ceremony Native American, Leslie Marmon Silko writes of white groups seeking to decimate Pueblo culture and the importance of stories to her people:

I will tell you something about stories, [he said]

They aren’t just entertainment.
Don’t be fooled.
They are all we have, you see,
all we have to fight off
illness and death.
You don’t have anything
if you don’t have stories.
Their evil is mighty
but it can’t stand up to our stories.
So they try to destroy the stories
let the stories be confused or forgotten.
They would like that
They would be happy
Because we would be defenseless then.

Source: Leslie Marmon Silko, Ceremony (New York: Viking, 1977) 2.

Image: Leslie Marmon Silko

Sunday, June 01, 2008

Finding My Way Home

Anne Lamott's preacher, a tall African-American woman named Veronica, tells the story of when she was seven.

Her best friend got lost. The little girl ran up and down the streets of her town but couldn't find any landmarks to give her directions home. Finally, a policewoman stopped to help and put her in the front seat of her police car. They drove around looking until she saw her church. She pointed to it and said to the policewoman:

“You could let me out now. There is my church, and I can always find my way home from here.”

Jesus couldn't have said it better.

Source: Dr. H. Stephen Shoemaker, ‘Jesus Grew…and Wore Fringes,’ Myers Park Baptist Church, 7 January 2007.

Friday, May 30, 2008

Sowing in Tears

Dr. Paul Simpson Duke shared this story in an address entitled, Those Who Sow in Tears, to the First Baptist Church, Ann Arbor:

In Montgomery, Alabama, outside the Southern Poverty Law Center, is a Civil Rights Memorial (pictured).

It was designed by Maya Lin, who also designed the Vietnam Memorial in Washington. The Civil Rights Memorial is a huge circular table of black granite. Into the stone are carved dates, places, and events that define the civil rights struggle and the names of many who were killed.

On the wall above the stone are the words from Amos often quoted by Martin Luther King, Jr., with just the first word altered: “Until justice rolls down like waters and righteousness liked a mighty stream.” Across the stone table a sheet of water is constantly moving over these names and dates. You can touch the water as it slowly washes over the names on the stone, and you hear it always flowing.

On the day the monument opened, one of those who came was the mother of Emmett Till, the fourteen-year-old boy from Chicago brutally murdered in Mississippi. As she touched her son’s name on the stone beneath the moving water, she began to weep. Maya Lin was there and saw the grieving mother’s tears falling, mingling with the stream that washed across the stone.

“Restore our fortunes, Lord, like the watercourses of the Negeb” [says the Scriptures] And the tears of those who rightly grieve will swell the streams of the new life we long for. Justice will roll down like waters and righteousness like an ever-flowing stream. Our tears mingled with God’s tears can help to make it so. Such waters can reshape even the hard stone of our history. And the deserts we have made can blossom by the grace of God into the great surprise of new life.

Source: Paul Simpson Duke, Those Who Sow in Tears, First Baptist Church, Ann Arbor, March 25, 2007.

Civil Rights Memorial, Alabama.

Dr. Geoff Pound

Image: Civil Rights, Memorial.

Thursday, May 29, 2008

Reinhold Niebuhr: A Scrap of Paper

Reinhold Niebuhr vacationed in Heath, Massachusetts, in the summer of 1934. He was invited to preach in a small church in the town. During the course of his sermon, he prayed a prayer that he had written on a scrap piece of paper.

A person in the congregation that morning asked Niebuhr for a copy of the prayer. The parishioner wanted the prayer to put as a message on his Christmas cards that year. He put the prayer on his cards and circulated them during the Christmas season.

The founder of Alcoholics Anonymous received one of the cards and requested permission to use the prayer for his group. It has become known as the Serenity Prayer.

“God grant me the serenity to accept the things I cannot change; courage to change the things I can; and wisdom to know the difference.”

Dr. Geoff Pound

Image: Reinhold Niebuhr

Wednesday, May 28, 2008

Robert Dessaix on Being Ready to Write

In Robert Dessaix’s novel, Corfu, the narrator speaks of readying to write:

“There was that feeling again, the feeling that I’d had on the first morning in Kester’s house: the white wax coating the writing-tablet, smooth, newly virginal, on my knees, and my stylus, needle-sharp, poised just above it, ready to write.”

Source: Robert Dessaix, Corfu (A Novel) London: Scribner, 2003, 233.

Image: “poised… ready to write.”

P D James on Letter Writing

“A letter is paradoxically the most revealing and the most deceptive of confessional revelations. We all have our inconsistencies, prejudices, irrationalities which, although strongly felt at the time, may be transitory. A letter captures the mood of the moment, the transitory becomes immutably fixed, part of the evidence for the prosecution or the defence. And we adapt our style to our correspondent.”

Source: P D James, Time to be in Earnest: A Fragment of Autobiography (London: Faber and Faber, 1999), 79.

Image: “A letter captures the mood of the moment…”

Questions and Answers about Australia

The questions below about Australia are from potential visitors. They were posted on an Australian Tourism Website and the answers are the actual responses by the website officials, who obviously have a sense of humour.

Q: Does it ever get windy in Australia? I have never seen it rain on TV, how do the plants grow? (UK).


A: We import all plants fully grown and then just sit around watching them die.


Q: Will I be able to see kangaroos in the street? (USA)


A: Depends how much you've been drinking.


Q: I want to walk from Perth to Sydney - can I follow the railroad tracks? (Sweden)


A: Sure, it's only three thousand miles, take lots of water.


Q: Are there any ATMs (cash machines) in Australia? Can you send me a list of them in Brisbane , Cairns , Townsville and Hervey Bay? (UK)


A: What did your last slave die of?


Q: Can you give me some information about hippo racing in Australia ? (USA)


A: A-fri-ca is the big triangle shaped continent south of Europe . Aus-tra-lia is that big island in the middle of the Pacific which does not ... oh forget it. Sure, the hippo racing is every Tuesday night in Kings Cross. Come naked.


Q: Which direction is North in Australia ? (USA)


A: Face south and then turn 180 degrees. Contact us when you get here and we'll send the rest of the directions.


Q: Can I bring cutlery into Australia? (UK)


A: Why? Just use your fingers like we do.


Q: Can you send me the Vienna Boys' Choir schedule? (USA)


A: Aus-tri-a is that quaint little country bordering Ger-man-y, which is ... oh forget it. Sure, the Vienna Boys Choir plays every Tuesday night in Kings Cross, straight after the hippo races. Come naked.


Q: Can I wear high heels in Australia? (UK)


A: You are a British politician, right?


Q: Are there supermarkets in Sydney and is milk available all year round? (Germany)


A: No, we are a peaceful civilization of vegan hunter/gatherers. Milk is illegal.


Q: Please send a list of all doctors in Australia who can dispense rattlesnake serum. (USA)


A: Rattlesnakes live in A-meri-ca which is where YOU come from. All Australian snakes are perfectly harmless, can be safely handled and make good pets.


Q: I have a question about a famous animal in Australia, but I forget its name. It's a kind of bear and lives in trees. (USA)


A: It's called a Drop Bear. They are so called because they drop out of Gum trees and eat the brains of anyone walking underneath them. You can scare them off by spraying yourself with human urine before you go out walking.


Q: I have developed a new product that is the fountain of youth. Can you tell me where I can sell it in Australia? (USA)


A: Anywhere significant numbers of Americans gather.


Q: Can you tell me the regions in Tasmania where the female population is smaller than the male population? (Italy)


A: Yes, gay night clubs.


Q: Do you celebrate Christmas in Australia? (France)


A: Only at Christmas.


Q: I was in Australia in 1969 on R+R, and I want to contact the girl I dated while I was staying in Kings Cross. Can you help? (USA )


A: Yes, and you will still have to pay her by the hour.


Q: Will I be able to speak English most places I go? (USA )


A: Yes, but you'll have to learn it first.

Image: “Will I be able to see kangaroos in the street?”

Tuesday, May 27, 2008

Elizabeth Gilbert: Arriving in a New Culture

Elizabeth Gilbert, in her popular book, Eat Pray Love, tells this story to describe her arrival in India:

When I was growing up, my family kept chickens. We always had about a dozen of them at any given time and whenever one died off—taken away by hawk or fox or by some obscure chicken illness—my father would replace the lost hen.

He'd drive to a nearby poultry farm and return with a new chicken in a sack. The thing is, you must be very careful when introducing a new chicken to the general flock. You can't just toss it in there with the old chickens, or they will see it as an invader. What you must do instead is to slip the new bird into the chicken coop in the middle of the night while the others are asleep. Place her on a roost beside the flock and tiptoe away. In the morning, when the chickens wake up, they don't notice the newcomer, thinking only, "She must have been here all the time since I didn't see her arrive." The clincher of it is, awaking within this flock, the newcomer herself doesn't even remember that she's a newcomer, thinking only, "I must have been here the whole time. . ."

This is exactly how I arrive in India.

It is a great story that resonates with how we accept the new—new ideas, new proposals or new people.

When we’re confronted with a new teacher at the beginning of semester, it is natural to murmur what the Greek audience said when Paul of Tarsus climbed the soapbox—‘What will this babbler say?’ (Acts 17:18)

The timeless words that another teacher uttered, ‘I was a stranger and you welcomed me’, take on a greater proportion when one thinks: Will we or will we not put out the welcome mat? As Elizabeth Gilbert implies, new people consciously or unconsciously challenge the existing pattern, they threaten the pecking order as by their manner or ideas they may knock someone else off their perch.

The parable from the chicken coop also has insightful ramifications for the best way that a person might enter into a new culture.

Source: Elizabeth Gilbert, Eat Pray Love: One Woman’s Search for Everything (London: Bloomsbury, 2006), 125.

Dr. Geoff Pound

Image: “You can't just toss [the new chicken] in there with the old chickens…”

A review of Eat Pray Love is posted at Reviewing Books and Movies.

Sunday, May 25, 2008

Benjamin Zander: Getting the Best Out of Your Students

In his book, The Art of Innovation, Tom Kelley writes about Benjamin Zander’s way of instilling within his students an expectation that they will perform well. Kelley writes:

Believe that your team members will be an outrageous success before their first day of work. That's what Benjamin Zander, conductor of the Boston Philharmonic, does.

The celebrated music teacher has a unique strategy for getting the best out of his students. On the first day of class, he tells his first year students that they all get an A. There’s one condition. Their first assignment is to write a letter to him—dated on the last day of class—explaining why they deserved the grade.

Zander, who wrote a book called The Art of Possibility, believes there are several beneficial aspects of this dramatic role reversal. First, it's a great confidence builder for his students. Second, it eliminates the often counterproductive sniping that people frequently engage in when they think only a few will win (one reason we believe bell curve grading is so flawed). But most important, students invariably knock themselves out for that A. Zander believes that they do more to earn their own personal A than they would ever do for the traditional A given by a teacher.

You may not find if you are a teacher that your accreditation agency will buy the Zander principle but there is something in his approach that is adaptable and much that is empowering in his style of tossing the ball into his student’s court.

Source: Tom Kelley, The Art of Innovation, (London: Profile Books, 2001, 2004), 88.

Dr. Geoff Pound

Image: Benjamin Zander and team.

Check out Benjamin Zander’s web site at this link. It gives an idea into the different people and parts of his life. It also posts some of Zander’s reflections and stories in his journal. Like this one on his Home Page:

“The best review I ever got was not from a music critic, but from my father. He was 94 years old at the time and completely blind. He attended a Master Class I gave in London and sat there in his wheelchair for about three hours. When it was over, I went to speak with him. He lifted up his finger in his characteristic way and said, ‘I see that you are actually a member of the healing profession.’ It seemed to me the highest accolade.”
- Benjamin Zander


Humorous Stories at High Altitude

Airline attendants sometimes make an effort to make the 'in-flight safety spiel and announcements entertaining. Here are some examples that have been heard or reported:

On a Qantas Flight with a very 'senior' flight attendant crew, the pilot said, 'Ladies and gentlemen, we've reached cruising altitude and will be turning down the cabin lights. This is for your comfort and to enhance the appearance of your flight attendants.'

Heard on an Air New Zealand flight: 'Ladies and gentlemen, if you wish to smoke, the smoking section on this airplane is on the wing and if you can light 'em, you can smoke 'em.'

On landing, the stewardess said, 'Please be sure to take all of your belongings. If you're going to leave anything, please make sure it's something we'd like to have.'

‘There may be 50 ways to leave your lover, but there are only 4 ways out of this airplane.'

'Thank you for flying Virgin Blue. We hope you enjoyed giving us the business as much as we enjoyed taking you for a ride.'

As the plane landed and was coming to a stop at Dunedin Airport, a lone voice came over the loudspeaker: 'Whoa, big fella. WHOA!'

After a particularly rough landing during thunderstorms in Auckland, a flight attendant announced, 'Please take care when opening the overhead compartments because, after a landing like that, sure as shootin' everything has shifted.'

From an Air NZ employee: 'Welcome aboard Air NZ Flight 245 to Wellington .To operate your seat belt, insert the metal tab into the buckle, and pull tight. It works just like every other seat belt and, if you don't know how to operate one, you probably shouldn't be out in public unsupervised.'

'In the event of a sudden loss of cabin pressure, masks will descend from the ceiling. Stop screaming, grab the mask, and pull it over your face. If you have a small child travelling with you, secure your mask before assisting with theirs. If you are travelling with more than one small child, pick your favourite.'

Weather at our destination is seven degrees Celsius with some broken clouds, but we'll try to have them fixed before we arrive. Thank you and remember, nobody loves you, or your money, more than we do.'

'Your seat cushions can be used for flotation and, in the event of an emergency water landing, please paddle to shore and take them with our compliments.'

And from a pilot during his welcome message: 'Virgin Blue is pleased to have some of the best flight attendants in the industry. Unfortunately, none of them are on this flight!'

Heard on Qantas just after a very hard landing in Sydney, the flight attendant came on the intercom and said, 'That was quite a bump, and I know what y'all are thinking. I'm here to tell you it wasn't the airline's fault, it wasn't the pilot's fault, it wasn't the flight attendant's fault, it was the asphalt.'

Overheard on an Air NZ flight into Wellington, on a particularly windy and bumpy day when during the final approach, the captain had to fight hard. After an extremely bumpy landing, the Flight Attendant said, 'Ladies and Gentlemen, welcome to Wellington. Please remain in your seats with your seat belts fastened while the captain taxis what's left of our airplane to the gate!'

Another flight attendant's comment on a less than perfect landing: 'We ask you to please remain seated as Captain Kangaroo bounces us to the terminal.'

An airline pilot wrote that on one particular flight he had hammered his ship into the runway really hard. The airline had a policy which required the first officer to stand at the door while the passengers exited, to smile, and give them a 'Thanks for flying our airline.' He said that, in light of his bad landing, he had a hard time looking the passengers in the eye, thinking that someone would have a smart comment. Finally everyone had got off except for an old lady walking with a cane. She said, 'Sir, do you mind if I ask you a question?' 'Why, no, Ma'am,' said the pilot. 'What is it?' The old lady said, 'Did we land, or were we shot down?'

After a real crusher of a landing in Palmerston North, the attendant came on the public address system, 'Ladies and Gentlemen, please remain in your seats until Captain Crash and the Crew have brought the aircraft to a screeching halt against the gate. And, once the tire smoke has cleared and the warning bells are silenced, we'll open the door and you can pick your way through the wreckage to the terminal.'

Part of a flight attendant's arrival announcement: 'We'd like to thank you folks for flying with us today. And, the next time you get the insane urge to go blasting through the skies in a pressurized metal tube, we hope you'll think of Air NZ.'

A plane was taking off from Auckland Airport. After it reached a comfortable cruising altitude, the captain made this announcement over the intercom: 'Ladies and gentlemen, this is your captain speaking. Welcome to Flight Number 316, non-stop from Auckland to Los Angeles. The weather ahead is good and, therefore, we should have a smooth and uneventful flight. Now sit back and relax... OH, MY GOSH!' Silence followed, and after a few minutes, the captain came back on the intercom and said, 'Ladies and gentlemen, I am so sorry if I scared you earlier. While I was talking to you, the flight attendant accidentally spilled a cup of hot coffee in my lap. You should see the front of my pants!' A passenger further down in the plane yelled, 'That's nothing. You should see the back of mine!'

Dr. Geoff Pound

Saturday, May 24, 2008

Nick Hornby on Obsession

If we told the truth every time, then we would be unable to maintain relationships with anyone from the real world. We would be left to rot with our Arsenal programmes or our collection of original blue-label Stax records or our King Charles spaniels, and out two minute daydreams would become longer and longer until we lost our jobs and stopped bathing and shaving and eating, and we would lie on the floor in our own filth rewinding the video again and again in an attempt to memorise by heart the whole of the commentary, including David Pleat’s expert analysis, for the night of 26th of May 1989. (You think I had to look the date up? Ha!) The truth is this: for alarmingly large chunks of an average day, I am a moron.

None of this is thought, in the proper sense of the word. There is no analysis, or self-awareness, or mental rigour going on at all, because obsessives are denied any sense of perspective on their own passion. This, in a sense, is what defines an obsession and serves to explain why so few of them recognize themselves as such.”

Source: Nick Hornby, Fever Pitch, (London: Victor Gollancz, 1992), 10-11.

Image: “We would be left to rot with our Arsenal programmes…”

Dr. Geoff Pound

More stories from Hornby:

On Going to the Football

On Growing Up

Books and Stories Should be Enjoyable

The Gift of Good Fiction

The Influence of Domesticity

Communicating Because You Have Something to Say

Keeping Boring Your Listeners

Communication as Stew